Privacy Policy

Overview

Altus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational services.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

Information We Collect

How We Use Your Information

• To create and manage your account and provide access to courses and services
• To process payments and send transaction confirmations and receipts
• To deliver course content, track your progress, and issue certificates
• To match you with relevant job opportunities through our placement partners
• To send program updates, new course announcements, and promotional offers (you can opt out at any time)
• To respond to your support queries and resolve disputes
• To detect, prevent, and address fraud, abuse, security incidents, and technical issues
• To analyse platform usage trends and improve our services
• To comply with legal obligations under applicable Indian and international law

Information Sharing & Disclosure

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

These include 256-bit SSL/TLS encryption for data in transit, AES-256 encryption for sensitive data at rest, role-based access controls, regular penetration testing, and secure payment processing via PCI-DSS compliant gateways.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, keep you logged in, and understand how you use our services.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features. For full details, please read our Cookie Policy.

Your Rights

• Access — Request a copy of the personal data we hold about you
• Correction — Ask us to correct inaccurate or incomplete data
• Deletion — Request deletion of your personal data (subject to legal retention requirements)
• Portability — Receive your data in a structured, machine-readable format
• Opt-out — Unsubscribe from marketing emails via the unsubscribe link or by contacting us
• Withdraw Consent — Withdraw consent for data processing where consent is the legal basis
• Grievance Redressal — Lodge a complaint with our Data Protection Officer

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will delete or anonymise your data within 90 days of a valid deletion request, unless we are required to retain it by law (e.g., financial records for 7 years under the Companies Act, 2013).

Course completion certificates and placement records may be retained for up to 5 years to support verification requests from employers.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the 'Last updated' date. For material changes, we will also send an email notification to the address associated with your account.

Your continued use of our platform after changes are posted constitutes your acceptance of the revised policy.

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